Frequently Asked Questions
Answers to the questions we hear most from our customers.
Do you supply restaurants and hotels?
Yes, we provide complete supply solutions for restaurants and hotels covering seafood and food products, with volumes and schedules that fit each customer. Request a quote through the website and our team will contact you.
Do you sell wholesale or retail?
We serve wholesale customers such as restaurants, hotels, markets and companies, and we also offer packs suitable for individuals. Ordering depends on customer type and quantity.
Which governorates do you deliver to?
Please contact us by phone, WhatsApp or the quote request form to check current coverage for your governorate and delivery details.
How can I get a quotation?
Fill in the "Request a Quote" form specifying the products and approximate quantities. You will receive a reference number, then our sales team will contact you with a suitable quotation.
Are the products frozen?
Most of our seafood products are frozen and stored at -18°C within a complete cold chain that preserves quality and safety from source to delivery.
How are the products stored?
Products are kept in chilled and frozen storage at the right temperature for each item, and transported in refrigerated vehicles to preserve the cold chain until they reach you.
Are different sizes and packs available?
Yes, we offer household packs, wholesale packs and multiple sizes for most products, and custom sizes can be arranged for large orders.
Can a recurring supply schedule be arranged?
Absolutely. We set up weekly or monthly supply schedules with fixed or variable quantities based on your needs, with continuous follow-up from our sales team.